Privacy Policy

Privacy Policy for AI Email Open-Rate Optimization for Restaurants

Introduction

Welcome to https://ai-email-open-rate-optimization-for-restaurants.livebursts.com! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy explains our practices regarding the collection, handling, and protection of information from our website visitors and users.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  1. Using our applications and services as an authorized user.
  2. Visiting our websites linked to this policy.
  3. Subscribing or unsubscribing from our newsletters, emails, calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide our services effectively. These include:

  • Account Information: Details required to set up and manage your user account.
  • Payment Information: Data related to transactions, including payment card details and billing addresses.
  • Financial Information: Records of financial transactions and bank account information (if used for direct payments).
  • Purchase Information: Items you have bought or inquired about, along with purchase timestamps.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs.
  • Location Data: Your geographical location data when using our location-based services.
  • Feedback: Responses provided by users through surveys, reviews, or direct feedback forms.
  • Social Media Information: Details obtained from social media platforms when you connect your accounts to our services.
  • Product Information: Preferences, interactions, and feedback related to the products we offer.

We gather this data through various methods: user input forms, account settings, browsing activities, automated tracking technologies (like cookies), and third-party partnerships.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several purposes:

  • Strictly Necessary: These ensure basic functionalities of our website, such as login sessions and navigation.
  • Preference: Remembering user preferences, language settings, and ad choices to provide a personalized experience.
  • Analytics: Tracking site usage to understand user behavior and improve our services.

Users can control non-essential (preferential) cookies through our in-site Cookie Manager.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  • Processing transactions and providing requested services.
  • Maintaining user accounts and profiles.
  • Ensuring website security and troubleshooting.
  • Complying with legal obligations, such as tax and accounting requirements.

Once the retention period expires or when data is no longer needed, we delete or anonymize your personal data in a secure manner.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: We use encryption protocols for data at rest and in transit to safeguard sensitive information.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Only authorized personnel with legitimate business reasons can access your personal data.

Children’s Privacy

Our services are not directed towards children under 18 years of age, and we do not knowingly collect or store personal data from this demographic.

Your Rights (Data Subject Rights)

Depending on your location, you have various rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Correcting inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Requesting the deletion of your personal data in certain circumstances.
  • Restriction: Limiting the use or processing of your data.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: You have the right to be treated fairly and not face discrimination for exercising your data protection rights.

To exercise any of these rights or if you have data-related queries, please contact our privacy team at your earliest convenience.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be prominently displayed on our website, and updated policy versions will include revision dates.

Contact Information

For any questions, concerns, or requests regarding privacy, data protection, or unsubscribing from communications:

  • Email: contact@ai-email-open-rate-optimization-for-restaurants.livebursts.com
  • Address: [Provide postal address]